Digital Customer Advisors

Actionline, on behalf of a leading Greek banking institution, is seeking Digital Customer Advisors in Athens and Thessaloniki to support and serve the bank’s existing clientele through Video Banking.

As part of a digitally advanced service team, you will offer personalized support, present banking products tailored to each client’s needs, and enhance their overall banking experience through remote video communication.

Key Responsibilities

• Contact existing clients via phone to schedule video appointments
  Conduct video calls to:
  • Present personalized banking products and services
  • Recommend value-added financial solutions
  • Provide ongoing personal support and client care
  Candidate Profile
• University degree (preferably in Economics or Business)
• Good command of the English language (spoken & written)
• Excellent computer skills (MS Office: Word, Excel, PowerPoint)
• Certification in Investment and/or Insurance products (or willingness to obtain upon hiring)
• Previous experience in a banking branch or call center (preferred)
• Confidence in using digital tools and communicating via video
  What We Offer
• Competitive salary package
• Opportunity to obtain official banking certifications
• Stable, full-time employment (Monday to Friday)
• Modern, structured working environment in the financial services sector

If you’re looking to grow your career in banking and be part of a digitally driven customer experience, we’d love to hear from you.

📞 For more information, contact our Recruitment Department:
Phone: 6934590691
Email: dzarafoniti@actionline.gr